Client Onboarding Guide

Welcome to True Mind + Body! We’re so glad you’re here.

At True Mind + Body, our goal is to make the onboarding process clear, supportive, and stress-free. Below is an overview of what to expect as we help connect you or your loved one with the right clinician and begin care with intention and ease.

Step 1: Submit the New Client Form

Complete our New Client Form to begin the intake process. This helps us connect you with the right person to answer questions and guide your next steps. The form doesn’t commit you to therapy — it simply helps us understand your needs so we can offer personalized support!

All information is confidential and securely encrypted.

Step 2: Intake Coordination Call

After we receive your form, an intake representative or clinician will contact you by email or phone to schedule a brief intake call.
During this call, you’ll:

• Discuss your goals and preferences
• Learn about our services, approach, and fees
• Plan your first appointment

This step helps ensure you’re matched with a clinician who’s the right fit.

Step 3: Complete Digital Intake Forms

Before your first session, you’ll receive a secure digital intake packet to complete online. These forms give your clinician helpful background information so they can begin your care with a clear understanding of your needs and goals.

Step 4: Your First Visit

Your first session is an opportunity to connect with your clinician, share what brings you to therapy, and begin setting goals together. From the start, we focus on creating a safe, collaborative space for growth and well-being.